♥ Princessa's Royal Diary ♥ - Royalty has never been so PINK!

Sybase 365 Pte Ltd: BEWARE of this company!

Sep 25, 2008 by Princessa (aka Princess Sabrina) .

The Sab Papers

If I've not mistaken, I took part in this through one of Nuffnang's ads.

I didn't notice it until my mum asked what Sybase 365 Pte Ltd was, and that's when I decided to go online to do a search.

To my horror this is what I saw,

And it WASN'T just in one forums but many!

Apparently, as long as they send you SMSes you pay S$4/sms! And NO, it's not a one off thing. After you join, as long as they keep sending, whether you continue participating in the contest (as in answer the questions) or not becomes secondary - YOU STILL GOTTA PAY THEM for sending you the questions! zZz

Paying to send out SMSes is understandable, but ~~WTH~~ paying to receive them is just... UNACCEPTABLE!

Talk about reading the fine prints...

So, for those who are still paying for this and have no idea how to unsubscribe from it, this is how:

... To stop service? text STOP to 72233.

Take note of this,

This is an ongoing subscription quiz service until user quits.

And,

Subscription: you will receive 3 SMS questions per week, S$4 per SMS question received.

3693 reads

KH (not verified) says:
September 30, 2008 - 8:49am

Haha for a period I keep getting this irritating site as a pop-up and it wasn't even through nuffnang but I had no idea where was it from. What kind of questions do they send anyway?

Princessa says:

I never really bother reading at all... Never actually heard that anyone won anything either.

Marc (not verified) says:
October 5, 2008 - 4:30am

Wow, thanks for this info man, it is really useful! I have seen this ad popped up many times already, especially when you want to leave a message on a tag board, it will pop out!

Princessa says:

Np~

Yeah it's quite annoying as well.

Anonymous Coward (not verified) says:
October 22, 2008 - 12:19pm

yes, I found that too.. vy ridiculous.. lucky i saw your website and I manage to stop it.. thanks..

Princessa says:

Glad that this entry actually helped a couple of people. But I think I might have left out some details that I'm not too certain of myself.

Luckyseah (not verified) says:
October 23, 2008 - 9:50pm

Thanks for sharing.

My niece also kena the same situation.
Lucky I found your post and told her what to do.

Princessa says:

Glad I could help. :)

Silva Akita (not verified) says:
November 3, 2008 - 12:04pm

Yes it happened to me too. I had been charged $128 in total. They sent on average 9 SMSes per month and if you leave it unchecked, they will keep sending it and no mobile service provider like Starhub or SingTel, can do anything about it! So please beware of this company. I spoke to the people on both sides, and did not get a waiver of the amount despite 6 lengthy conversations on this.

Company details:
Sybase 365 Pte Ltd
438A Alexandra TechnoPark
#08-10, S 119967
Content provider gateway in Singapore, Offer games and ringtones
Manager: Matthew Tonkin, supposedly based in SG but "travels a lot"

min (not verified) says:
November 7, 2008 - 9:38pm

Thanks so much,Princess Sabrina, for telling me how to unsubscribe from TRIVIA scam (SMS competition)! I only discovered today when my dad asked me what is this Sybase 365 which charge S$36 in my last month (Oct 08) hp bill. By today, they would have charged me another S$12. This Sybase 365 Pte Ltd is really immoral.

Princessa says:

Glad I kinda helped. We should all be careful in the future I guess.

Veronica (not verified) says:
November 12, 2008 - 11:38pm

How do you stop those irritating beeping ads that pop up on your websites? I checked my pop up settings they were on - so how does this thing appear on websites?
Please help if anyone knows how.

Princessa says:

Good question. I'll ask around ;x

Mandy (not verified) says:
November 19, 2008 - 1:53pm

Yes me too. I kena the same situation. So Please beware of this company!!!

Wy (not verified) says:
November 24, 2008 - 5:01pm

Stupid company!!!

elliuzion (not verified) says:
December 1, 2008 - 11:23am

THANKS SOO MUCH to learn how to unsubscribe for it. this is such a stupid company which is more like con'ing ppl for unaware sms. got so pissed off with this.

Princessa says:

Chill~ Things happen. At least we learn something outta this.

Michael (not verified) says:
December 5, 2008 - 5:00pm

Yes, me too. But what we all have forgotten is that we all signed up to win the Mac Book Air, but it seems that they also have other contests to win the Nintendo Wii which I am not bloody interested so why charge me for something I do not want, since they claim we are the ones who actually initiated this deal. So why don't we all collectively get together and get CASE to look into this matter.

Princessa says:

What would you propose?

Anonymous Coward (not verified) says:
December 29, 2008 - 10:56am

Hi all, I just realised about this stupid Sybase 365 shit only this month. Cos I realised that my HP bill have been on the high side even when i started to cut down on my calls and smses. On average, they have been charging me S$40 every month since April. Thats like S$360, and thats hell alot of money for a HP bill... Have any of u guys tried to get a refund? I think we all should get together and get our precious money back. Just contact me @ lostsoulemptiness@hotmail.com.

Princessa says:

I don't think it's possible to get a refund. Best to be just more careful in the future.

gopal (not verified) says:
March 4, 2009 - 1:06pm

got the same thing as you all had. I haven't realize whether it costs me or not...but, here is the story..i got it from facebook..then, i saw a brain teaser on my monitor..i keep goin on answerin all the questions..and somehow..they ask for my mobile ph...i write down, and here comes trouble..my mobile keep ringing...it also says, if i want to unsubscribe, i simply sms the number by writing STOP. it never stops. i called to stop. it still does not stop.

They keep promising to stop within 48 hours and don't. I hate them, this is not the way to make money. I have been ripped off by these grubs $6.60 per message.

why don't we complain to communications ministry watchdog or some regulator. service provider like singtel are party to this. they too get some commission.

Princessa says:
March 4, 2009 - 6:39pm

I'm not sure if we can actually "complain" since we agreed to the terms and conditions when entering this whole mess :(

feng (not verified) says:
May 26, 2009 - 9:04pm

Will it stop after i text STOP to 72233..? Is that how you do it? pls help!

My sis just subscribed to this service and imagine our shock when we received e bill!

angry individual (not verified) says:
June 5, 2009 - 12:51am

I also got charged $256 altogether for over 6 mths without realising it. They agreed to pay back half the amt $128 but i rejected. I am requesting for full refund.

Should we pursue the case together?

nimish (not verified) says:
June 30, 2009 - 9:29am

Me the new entrant in this Sybase 365 Sydney Scam of premium SMS. THEY ARE SCAMMERS AND MINT MONEY BY EASILY FOOLING CLIENTS LIKE US, who are not guided with all t&c.
I am in Sydney and will go to TIO.com.au. Lets see.
If anybody get some solution out of it, do post it mate.